Returns

Not happy with your purchase? You can return it within 14 days of delivery.

How to start a return

1. Email sales@24secshop.com with your order number and the item you want to return.
2. We’ll reply with return instructions.
3. Once we receive the item, we’ll process your refund to the original payment method.

Items should be unused and in their original packaging. For hygiene reasons, opened beauty and personal-care products may not be returnable unless faulty.